Digital Customer Care
Digital customer careActivate old customers / automate upsale processes / automatically increase X-sales potential
Regular customer relationships gather dust in ERP systems after the purchase, although they definitely need further products and services from you. Here you will lose a lot of sales and reputation that you have built up in the past!
Digital customer careActivate old customers / automate upsale processes / automatically increase X-sales potential
Regular customer relationships gather dust in ERP systems after the purchase, although they definitely need further products and services from you. Here you will lose a lot of sales and reputation that you have built up in the past!
You are in the right place if you…
Want to get your regular customers to make more purchases
want to permanently consolidate customer care
Want to sell as innovatively as Amazon
Want to motivate your existing sales force with more deals
Do you want to motivate your regular customers to generate more sales?
Your ERP system is full of contacts and you don’t know who needs a product and when? Motivate your sales?
This challenge sounds complex, but can be quickly mastered with the modern method
What do you need for this?
Either a CSV list from your ERP system or your delivery process to the customer and a strategy for automating the process steps.
Your ERP system is full of contacts and you don’t know who needs a product and when? Motivate your sales?
This challenge sounds complex, but can be quickly mastered with the modern method
What do you need for this?
Either a CSV list from your ERP system or your delivery process to the customer and a strategy for automating the process steps.
YOUR BENEFITS!
What are the advantages for you:
Regular customer relationships can be elegantly and lucratively prevented from gathering dust with the modern method of an automated sales process.
This way you achieve:
sales consolidation
X sales between other products
Upsales to better deals
anticipatory reorders
better utilization of production
Targeted sales work without pointless phone calls
Here is an example of process automation from a customer project:
An automated process is triggered with every delivery note that is sent, which triggers the customer in a time-controlled manner and then always informs the responsible sales employee in good time with the important results. Thus, the sales colleague calls when there is a need and can negotiate better.
