Digital Customer Care
Legacy customer activation / automate up sale processes / leverage X-Sales potential in an automated way
Many regular customer relationships get lost in ERP systems after the purchase, even though they have a definite need for further products and services from you. Here you lose a lot of turnover and reputation that you have built up in the past! (over time)
Legacy customer activation / automate up sale processes / leverage X-Sales potential in an automated way
Many regular customer relationships get lost in ERP systems after the purchase, even though they have a definite need for further products and services from you. Here you lose a lot of turnover and reputation that you have built up in the past! (over time)
You have come to the right place if...
you want to encourage your regular customers to make more purchases
you want to make customer care permanent
how innovative do you want to sell on Amazon
you want to motivate your existing sales staff with more deals
Do you want to motivate your regular customers to make more sales?
Your ERP system is full of contacts and you don’t know who and when they need product?
The challenge sounds complex, but it can be overcome quickly with the modern method.
What do you need for that?
Either a CSV list from your ERP system or your delivery process to the customer and a strategy for automating the process steps.
Your ERP system is full of contacts and you don’t know who and when they need product?
The challenge sounds complex, but it can be overcome quickly with the modern method.
What do you need for that?
Either a CSV list from your ERP system or your delivery process to the customer and a strategy for automating the process steps.
YOUR BENEFITS!
What are the advantages for you:
The silting up of regular customer relationships can be elegantly and beneficially prevented with the modern method of an automated sales process.
This enables you to achieve:
Turnover stabilisation
X-Sales between other products
Upsales to better offers
Advance reordering
Better utilisation of production
Targeted sales work without pointless telephone calls
Here is an example of process automation from a customer project:
Each time a delivery note is sent, an automated process is triggered, which triggers the customer in a time-controlled manner and then always informs the responsible sales employee in good time with the important results. This way, the sales colleague calls when there is a need and can negotiate better.
